INFLUENCE OF EMPLOYEE ATTITUDES ON EMPLOYEE PERFORMANCE IN NZOIA SUGAR COMPANY IN BUNGOMA COUNTY, KENYA
Keywords:
employee attitudes, employee performance, organization culture
Abstract
The success or failure of this organization depends on their culture, which is always regarded as their asset or liability. Thus, the purpose of the study was to establish the influence of employee attitudes on employee performance in Nzoia sugar company in Bungoma County, Kenya; The study adopted a descriptive survey research design, with a target population of 335 people; which comprised of 326 employees and 9 heads of departments. The sample size of 181 persons was determined using the Krejcie & Morgan table (1970). The researcher collected data using questionnaires and interview guides. The instruments were validated by the experts in the area of study. Reliability of the instruments was determined through a pilot study where Spearman’s rank correlation coefficient (r) was analysed for the two scores and found to be 0.79; thus the instruments were reliable. Quantitative data was analysed using descriptive statistics and presented in tables, while qualitative data was presented using quotation. The study established that employee attitudes had a statistically significant association with employee performance. It was therefore recommended that for enhanced employee performance there should be a clear understanding of the employee attitudes. It is hoped that the findings of the study will also help management develop strategies appropriate to manage employee attitudes and performance across the sugar industries.
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References
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Adu, A., Agyin, E., Darko, M., & Aikins D, E. (2014). Time Management and Administrative Effectiveness: Lessons for Educational Administrators. College of Technology Education, Kumasi.
Agwu, M. (2015). Teamwork and Employee Performance in The Bonny Nigeria Liquefied Natural Gas Plant. Strategic Management Quarterly, 39-60.
Akpoviroro, K., Kadiri, B., & Owotutu, S. (2018). Effect of Participative Leadership Style on Employee’s Productivity. International Journal of Economic Behavior, 8(1).
Al Khajeh, E. (2018). Impact of Leadership Styles on Organizational Performance. Journal of Human Resources Management Research .
Amir, B and Fatemeh, A (2014) the impact of empowerment on employees’ performance in Standards Office of Tehran, International Journal of Academic Research in Economics and Management Sciences ,3, (4)8.
Arbor, A., & Mishra, K. (1988). Organisational Culture and Organisational Effectiveness. Academy of Management Proceedings.
Arnold, E., & Pulich, M. (2004). Improving Productivity through More Effective Time Management. The Healthcare Manager, 65-70.
Asgarsani, H., Duostdar, O., & Rostami, A. (2013). Empowerment and its Impact on the Organisation Productivity. Interdisciplinary Journal of Contemporary Research in Business
Asiimwe, J., kavoo-linge, T., & Sikalieh, D. (2016). The Relationship between Transactional Leadership Style and SMEs Growth in the Top 100 SMEs in Kenya. International Journal of Business and Social Science, 7(7).
Bakotic, D. (2016). Relationship between Job Satisfaction and Organisational Performance. Economic Research.
Bingol, D., Sener, I., & Cevik, E. (2013). The Effect of Organisational Culture on Organisational Image and Identity. 9thInternational Strategic Management Conference (pp. 222-229). Turkey: Elsevier.
Blessing, O.O., Elenwo, A.M. & Busola, O.O. (2020). Understanding the Impact of Employees Attitude on Organizational Performance. A Study of Selected Service Firms in Rivers State. International Journal of Research and Innovation in Social Science (IJRISS), IV (IV (VII), 445-449.
Boudrias, S., Gaudreau, P., Savoie, A., & Morin, J. (2009). Employee Empowerment from Managerial Practices to Employees Behavioural Empowerment. Leadership and Organisational Development Journal, 625- 638.
Boyt, T., Lusch, R.F. and Mejza, M. (2005). Theoretical Model of antecedents and consequences of organizational work group and professional esprit de corps. European Journal of Management, 23(6): 682-701.
Brah, S. (2006). The Effects of Technology and TQM on the Performance of Logistics Companies. International Journal of Physical Distribution & Logistics Management.
Cheema, R., & Asrar-ul-Haq, M. (2017). Effects of Staff Participation, Morale, and Shortage on Organisational Performance: An International Survey. Issues in Educational Research.
Chepkorir, E. (2015). The Effects of Service Quality on Customer Satisfaction at the Nairobi Huduma Centre. Master’s Thesis. University of Nairobi. (pp.161- 177). Springer International Publishing.
Cho, J., & Dansereau, F. (2010). Are transformational leaders fair? A multi- level study of transformational leadership, justice perceptions, and organizational citizenship behaviours The Leadership Quarterly 21, 409-421.
Chou, D. (2007). An investigation into IS outsourcing success: the role of quality and change management. International Journal of Information Systems and Change Management, 2(2), 190.
Chua, J., Basit, A., & Hassan, Z. (2018). Leadership Style and Its Impact on Employee Performance. International Journal of Accounting & Business Management, 6(1).
Chukwudi, D. (2014). The impact of teamwork on organizational productivity. Retrieved from: http://nairaproject.com/projects/522.html.
Dahie, M., Sabrie, W., Osman, M., & Mohamed, O. (2016). Employee Empowerment and Organisational Performance: empirical study from Telecommunication Companies in Mogadishu-Somalia. International Journal of Research in Social Sciences, 2249-2496.
Devi, U., & Vijayakumar, C. (2016). A Study on Impact of Morale on Organisational Commitment, through Structural Equation Modelling (SEM). Tamil Nadu: Annual Research Journal of SCMS
Drago, E. (2015). The Effect of Technology on Face-to-Face Communication. The Ellon Journal of Undergraduate Research in Communication.
Elena-Iuliana, I., & Maria, C. (2016). Organisational Performance. Academica Brancusi Publishers.
Elsabahy, E., Sleem, F., & Elatroush, G. (2015). Effect of Time Management Program on Job Satisfaction for Head Nurses. Journal of Education and Practice.
Ene, C. (2020). Transactional Leadership Style and Employee Intention to Stay in Insurance Companies in Port Harcourt, Rivers State. International Journal of Innovative Social Sciences & Humanities Research, 8(1), 40-47.
Eruemegbe. (2015). Impact of Business Environment on Organization Performance in Nigeria. European Scientific Journal.
Felipe, M., Roldan, L., & Leal-Rodriguez, L. (2017). Impact of Organisation Culture Values on Organisation Agility and Sustainability.
Gagnon, Y., & Dragon, J. (2011). The Impact of Technology on Organizational Performance. The Journal of Public Sector Management.
Gakure, W., & Wachira, N. (2015). The Impact of Organizational Politics on the Effectiveness of Management in the Kenyan Civil Service. International Journal of Business and Social Research.
Ganjinia, H., Gilaninia, S., & Sharami, M. (2013). Overview of Employee Empowerment in Organisations. Arabian Journal of Business Management in Organisations.
Gaudreau, M and Blanchard D (2012). Effect of empowerment on employee’s performance, Advanced Research in Economic and Management Science, 2(3)5 Midgley, G. (2006). Systems thinking for evaluation. Systems concepts in evaluation: An Expert Anthology, 11-34.
Gavrea, C., Ilies, L., & Stegerean, R. (2011). Determinants of Organizational Performance. Management and Marketing Challenges for Knowledge Society, 285-300.
Hamzah, G., Haryono, S., & Mustafa, z. (2018). The Effects of Good University Governance and Organizational Culture Towards Lecturer Performance and its Influence on Private Universities Performance in the City of Lampung. European Journal of Business and Management, 2222-2839.
Hanaysha, J. (2016). Testing the Effects of Employee Empowerment, Teamwork, and Employee Training on Employee Productivity in Higher Education Sector. International Journal of Learning and Development, 6(1), 164-178.
Harikumar, P. (2020). Influence Of Organizational Culture On Employee Behavior. European Journal of Molecular & Clinical Medicine, 7(10).
Henni Zainal, U. I. T., Parinsi, W. K., Indonesia, S. P., Hasan, M., & Makassar, U. N. (2018). The Influence of Strategic Assets and Market Orientation to The Performance Of Family Business In Makassar City, Indonesia, 17(6), 1–9.
https://www.managementstudyguide.com/managing-.social-isolation-in-rirtualteams.htm
Jahmurataj, V. (2015). Impact of culture on Organizational development; Case of Kosovo. Academic Journal of Interdisciplinary Studies.
Jones, A., Richard, B., Paul, D., Sloane K., & Peter, F. (2007). Effectiveness of teambuilding in organization. Journal of Management, 5(3), 35-37.
Joshi, A., & Roh, H. (2018). The Role of Context in Work Team Diversity Research: A Meta-Analytic Review. The Academy of Management Journa, 52(3).
Kabiru, G., & Hannah, B. (2020). Influence of Transactional Leadership Style on Employee Performance at Selected Commercial Banks in Nairobi City County, Kenya. International Journal of Research and Innovation in Social Science (IJRISS) |, IV(IX).
Kalsoom, Z., Khan, M., & Zubair, S. (2018). Impact of Transactional Leadership and Transformational Leadership on Employee Performance: A Case of FMCG Industry of Pakistan. 8(3).
Karakoc, N., & Yilmaz, K. (2009). Employee Empowerment and Differentiation in Companies. Enterprise Risk Management ISSN.
Khan, I., Dongping, H., & Ghauri, A. (2014). Impact of Attitudes on Employee Performance: A Study of Textile Industry in Punjab. World Applied Science Journal.
Khan, S., & Mashikhi, A. (2017). Impact of Teamwork on Employee Performance. International Journal of Education and Social Science.
Klajajic-Dervic, M., & Dervic, S. (2013). Organisational Culture as a Significant Factor of Organisational Management in the Health Sector of Bosnia and Herzegovina. Industry, Science and Policymakers for Sustainable Future Proceedings of the14th Management International Conference Koper (pp. 167-186). Koper: MIC.
Kothari C, K. (2004). Research Methodology. Jaipur: New Age International (P) Ltd.
Kothari, C. (2004). Research Methodology. New Delhi: New Age International (P) Ltd.
Kumar, P., & Ananda, K. D. (2017). Employee Empowerment – An Empirical Study. Global Journal of Management and Business Research: Administration and Management.
Lor, W., & Hassan, Z. (2017). The Influence of Leadership on Employee Performance Among Jewellery Artisans in Malaysia. Accountingng and Business Management, 5(1), 14-33.
Makina, I., & Kenga’ra, R. (2018). Managing strategic Change of an Organisation's Performance: A Case Study of Nzoia Sugar Company. Universal journal of Management, 198-212.
Manzoor, R., Ullah, H., Hussain, M., & Ahmad, M. (2011). Effects of Teamwork on Employee Performance. International Journal of Learning and Development
Mavondo, F., & Farell, M. (2003). Cultural Orientation: Its Relationship with Market Orientation, Innovation and Organisational Performance. Management Decisions, 241-249.
Mawoli, M., & Mohammed H. & Sarkin-Daji L. (2017). Effect of Leadership Styles on Employees’ Job Performance: Evidence from Federal Medical Centre in Niger State. Lapai Journal of Management Science, 4, 2838.
Maximini, D. (2015). Organisation Culture Models. The Scrum Culture, Management for Professionals.
Mehtab, K., Rehman, A. U., Ishfaq, S., & Jamil, R. A. (2017). Virtual MSG Management Study Guide. (n.d.). Retrieved from
Minhajul, I (2016). The impact of employee empowerment on employee satisfaction and service quality: Empirical evidence from financial enter prizes in Bangladesh, Business: Theory and Practice, 17(2): 178–189.
Misigo, M., & Moronge.M. (2017). Influence of organizational culture on employee performance in Kenya's civil service: A case of the Ministry of water and irrigation. The strategic journal of Business and Change Management, 4(4).
Mohammed, J. (2017). An assesment of the impact of organization culture on employee performance. International Journal of Development and Management Review (INJODEMAR), 12(1).
Morin, M., & Audebrand, L. (2014). Organisational Performance and Meaning of Work. Research Gate.
Mulika. (2010). The Impact of Teamwork on Employee Performance in Strategic Management and the Performance Improvement. Department of Abu Dhabi Police. UAE.
Murphy, J., Cooke, A., & Lopez, Y. (2013). Firm Culture and Performance. Management Decision.
Mustafa, A., & Bon, T. (2012). Role of Employee Empowerment in Organisation Performance. Research Journal of Science and Management.
Mwangi, N., & Wekesa, S. (2017). Influence of economic factors on Organization Performance of Airlines. Journal of Humanities and Social Science, 8-14.
Narayana, A. (2017). A Critical Review of Organisational Culture on Employee Performance. American Journal of Engineering and Technology Management.
Obiwuru, C., Andy T, O., Akpa, V., & Idowu, N. (2011). Effects of Leadership Style on Organisational Performance. Australian Journal of Business and Management Research, 100-111.
Odumeru, J. (2013). Effective Time Management. Singaporean Journal of Business Economics and Management Studies.
Odundo, P., & Ooko, A. (2015). Impact of Teamwork on the Achievement of Targets in Organisations in Kenya. European Journal of Business and Management.
Ooko, A.P. (2013). Impact of teamwork on the achievement of targets in organizations in Kenya. A study of SOS Children’s villages, Eldoret. A master’s degree Thesis Submitted to the University of Nairobi.
Paschal, A., & Nizam, I. (2016). Effects of Organizational culture on Employee Performance. International Journal of Accounting and Business Management.
Paynevandy, G. (2016). The role of Employee Empowerment in Organisation Development. International Academic Journal of Organisational Behaviour and Human Resource Management, 9-16.
Radu, C. (2002). The Strategic Performance Management Process. Strategic Human Resource Management.
Rahiman, U., & Kodikal, R. (2017). Impact of Work-Related Attitudes on Job Performance. British Journal of Economics, Finance and Management Science.
Rajalingam, Y Junaimah, J and Abdul G (2015). A Study on the impact of empowerment on employee performance: The mediating role of appraisal, International Journal of Liberal Arts and Social Science 3(1)9
Rana, R., Ka’ol, G., & Kirubi, M. (2019). Effect of participative leasership style on employee performance of coffee trading companies in Kenya. Journal of Human Resource and Leadership, 4(2).
Robbins, S.P. and Judge, T.A. (2007). Organizational behaviour, Twelfth edition, New Jersey Pearson Educational Inc.
Saremi, H. (2015). Empowerment as a New Approach in the Management. Proceedings of the International Conference on Global Business, Economics, Finance and Social Sciences
Shah, M., & Kamal, H. (2015). Transactional Leadership and job Performance: An Empirical Investigation. Institute of Business Administration, 2, 69-81.
Sofi, M., & Devanadhen, K. (2015). Impact of Leadership Style on Organisational Performance: An Empirical Assessment of Banking in Jammu and Kashmir. Journal of Business and Management, 31-45.
Sommer, S. A., Howell, J. M., & Hadley, C. N. (2015). Keeping positive and building strength: The role of affect and team leadership in developing resilience during an organizational crisis. Group & Organization Management, 41(2), 172-202.
Sulkowski, L. (2014). Functionalistic Models of Organization Culture. Research Gate, 155- 163.
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Published
2023-10-31
How to Cite
Ochieng , M. M., & Okumu, O. (2023). INFLUENCE OF EMPLOYEE ATTITUDES ON EMPLOYEE PERFORMANCE IN NZOIA SUGAR COMPANY IN BUNGOMA COUNTY, KENYA. IJRDO - Journal of Business Management, 9(7), 42-48. https://doi.org/10.53555/bm.v9i7.5883
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Articles
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