A STUDY ON ADOPTION OF INFORMATION TECHNOLOGY IN SMALL ENTERPRISES
Keywords:
Small enterprises, information systems, information technology factors, IT adoption
Abstract
The Small businesses are considered the backbone of industrial development. They represent the economic development model and act as the engine of growth for the same, focusing on high contribution to domestic production, significant export revenues and influential contribution to foreign exchange. Small enterprises have to compete and survive with large enterprises, which is currently one of their biggest problems. One of the reasons for this disadvantage is that small enterprises lack information technology advantages. Mostly, these enterprises fail to use information technology in business operations, severely limiting their performance and survival. Businesses must have the adequate IT infrastructure to give them a competitive advantage. This leads to a mechanism that provides the right information at the right time and place. As the use of IT accelerates in business, rapid implementation of IT enabled services in small businesses is required. Information systems are important applications of information technology in business management. However, there are still problems in the implementation of IT by these small enterprises. This paper attempts to highlight the main factors and advantages in implementing and adopting information technology in small enterprises.
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References
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[41].Thong, J. Y. L. (2001). Resource constraints and information systems implementation in Singaporean small businesses. Omega, 29(2), 143–156.
[42].Thong, J. Y. L., Yap, C. S., & Raman, K. S. (1997). Environments for information systems implementation in small businesses. Journal of Organizational Computing and Electronic Commerce, 7(4), 253–278. doi:10.1207/s15327744joce0704_1
[43].Zhou, Z., Li, G., & Lam, T. (2009). The role of task-fit in employees’ adoption of IT in Chinese hotels. Journal of Human Resources in Hospitality and Tourism, 8(1), 96–105.
[2].Alam, S. S., & Noor, M. K. M. (2009). ICT adoption in small and medium enterprises: An empirical evidence of service sectors in Malaysia. International Journal of Business and Management, 4(2), 112–125.
[3].Attaran, M. (2003). Information technology and business-process redesign. Business Process Management Journal, 9(4), 440–458.
[4].Bhagwat, R., & Sharma, M. K. (2007). Information system architecture: A framework for a cluster of small- and medium-sized enterprises (SMEs). Production Planning and Control, 18(4), 283–296.
[5].Bruque, S., & Moyano, J. (2007). Organisational determinants of information technology adoption.
[6].Caldeira, M. M., & Ward, J. M. (2003). Using resource-based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and mediumsized enterprises. European Journal of Information Systems, 12(2), 127–141.
[7]. Caldeira, M. M., & Ward, J. M. (2003). Using resource-based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and mediumsized enterprises. European Journal of Information Systems, 12(2), 127–141.
[8]. Cragg, P. B., & Zinatelli, N. (1995). The evolution of information systems in small firms. Information and Management, 29(1), 1–8.
[9].Dibrell, C., Davis, P. S., & Craig, J. (2008). Fueling innovation through information technology in SMEs. Journal of Small Business Management, 46(2), 203–218.
[10].Dierckx, M. A. F., & Stroeken, J. H. M. (1999). Information technology and innovation in small and medium-sized enterprises. Technological Forecasting and Social Change, 60(2), 149–166. doi:10.1016/S0040-1625(98)00043-2
[11].Drew, S. (2003). Strategic uses of e-commerce by SMEs in the east of England. European Management Journal, 21(1), 79–88.
[12].Dutta, S., & Evrard, P. (1999). Information technology and organisation within European small enterprises. European Management Journal, 17(3), 239–251. doi:10.1016/S02632373(99)00003-1
[13].Egbu, C. O., Hari, S., & Renukappa, S. H. (2005). Knowledge management for sustainable competitiveness in small and medium surveying practices. Structural Survey, 23(1), 7–21.
[14].Fink, D. (1998). Guidelines for the successful adoption of information technology in small and medium enterprises. International Journal of Information Management, 18(4), 243–253.
[15].Foong, S. Y. (1999). Effect of end-user personal and systems attributes on computer-based information system success in Malaysian SMEs. Journal of Small Business Management, 37(3), 81–87.
[16].Fuller-Love, N. (2006). Management development in small firms. International Journal of Management Reviews, 8(3), 175–190.
[17].Ghobakhloo, M., Benitez-Amado, J., & Arias-Aranda, D. (2011a). Reasons for information technology adoption and sophistication within manufacturing SMEs. Reno, USA, April 29 to May 2, 2011. Paper presented at the POMS 22nd Annual Conference: Operations management: The enabling link.
[18].Grandon, E. E., & Pearson, J. M. (2004). Electronic commerce adoption: An empirical study of small and medium US businesses. Information and Management, 42(1), 197–216.
[19].Igbaria, M., & Tan, M. (1997). The consequences of information technology acceptance on subsequent individual performance. Information and Management, 32(3), 113–121. doi:10.1016/S0378-7206(97)00006-2
[20].Kazi, A. U. (2007). Small and medium business enterprises and the use and adoption of information and communication technology: A study of legal issues and legal perspectives. International Journal of Organisational Behaviour, 12(1), 144–160.
[21].Kleintop, W. A., & Blau, G. (1994). Practice makes use: Using information technologies before implementation and the effect on acceptance by end users. Paper presented at the Proceedings of the ACM SIGCPR Conference. Alexandria. VA.
[22].Levy, M., Powell, P., & Yetton, P. (2001). SMEs: Aligning IS and the strategic context. Journal of Information Technology, 16(3), 133–144.
[23].Levy, M., Powell, P., & Yetton, P. (2002). The dynamics of SME information systems. Small Business Economics, 19(4), 341–354.
[24].Loukis, E. N., Sapounas, I. A., & Milionis, A. E. (2009). The effect of hard and soft information and communication technologies investment on manufacturing business performance in Greece–A preliminary econometric study. Telematics and Informatics, 26(2), 193–210.
[25].Lybaert, N. (1998). The information use in a SME: Its importance and some elements of influence. Small Business Economics, 10(2), 171–191.
[26].Lybaert, N. (1998). The information use in a SME: Its importance and some elements of influence. Small Business Economics, 10(2), 171–191.
[27].MacGregor, R. C., & Vrazalic, L. (2005). A basic model of electronic commerce adoption barriers: A study of regional small businesses in Sweden and Australia. Journal of Small Business and Enterprise Development, 12(4), 510–527.
[28].Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Review: Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly, 28(2), 283–322.
[29].Mole, K. F., Ghobadian, A., O’Regan, N., & Liu, J. (2004). The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models. Journal of Small Business Management, 42(3), 303–324.
[30].Nguyen, T. H. (2009). Information technology adoption in SMEs: An integrated framework. International Journal of Entrepreneurial Behavior and Research, 15(2), 162–186. doi:10.1108/13552550910944566
[31].Nieto, M. J., & Fernández, Z. (2005). The role of information technology in corporate strategy of small and medium enterprises. Journal of International Entrepreneurship, 3(4), 251–262.
[32].Pavic, S., Koh, S. C. L., Simpson, M., & Padmore, J. (2007). Could e-business create a competitive advantage in UK SMEs? Benchmarking, 14(3), 320–351.
[33].Powell, T. C., & Dent-Micallef, A. (1997). Information technology as competitive advantage:
[34].The role of human, business, and technology resources. Strategic Management Journal, 18(5), 375–405. doi:10.1002/(SICI)1097-0266(199705)18:5<375::AID-SMJ876>3.0.CO;2-7
[35].Premkumar, G., & Roberts, M. (1999). Adoption of new information technologies in rural small businesses. Omega, 27(4), 467–484.
[36].Riquelme, H. (2002). Commercial Internet adoption in China: Comparing the experience of small, medium and large businesses. Internet Research, 12(3), 276–286.
[37].Sarosa, S., & Zowghi, D. (2003). Strategy for adopting information technology for SMEs: Experience in adopting email within an Indonesian furniture company. Electronic Journal of Information Systems Evaluation, 6(2), 165–176.
[38].Sin Tan, K., Choy Chong, S., Lin, B., & Cyril Eze, U. (2009). Internet-based ICT adoption: Evidence from Malaysian SMEs. Industrial Management and Data Systems, 109(2), 224–244.
[39].doi:10.1108/02635570910930118
[40].Smith, M. (2007). ‘Real’ managerial differences between family and nonfamily firms. International Journal of Entrepreneurial Behaviour and Research, 13(5), 278–295.
[41].Thong, J. Y. L. (2001). Resource constraints and information systems implementation in Singaporean small businesses. Omega, 29(2), 143–156.
[42].Thong, J. Y. L., Yap, C. S., & Raman, K. S. (1997). Environments for information systems implementation in small businesses. Journal of Organizational Computing and Electronic Commerce, 7(4), 253–278. doi:10.1207/s15327744joce0704_1
[43].Zhou, Z., Li, G., & Lam, T. (2009). The role of task-fit in employees’ adoption of IT in Chinese hotels. Journal of Human Resources in Hospitality and Tourism, 8(1), 96–105.
Published
2022-09-27
How to Cite
Khaund, M., & Nath, B. D. (2022). A STUDY ON ADOPTION OF INFORMATION TECHNOLOGY IN SMALL ENTERPRISES. IJRDO - Journal of Business Management, 8(9), 70-75. https://doi.org/10.53555/bm.v8i9.5796
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