EFFECTS OF EMPLOYEE MOTIVATION STRATEDIES ON EMPLOYEE PERFORMANCE IN TELECOMMUNICATION COMPANIES IN SOMALIA

Abstract

Motivation plays an important role in all public and private organizations. Without motivating
their employees organizations can’t run and can’t achieve their goals. Motivation and
performance of the employees are essential tools for the success of any organization in the
long run. On the one hand, measuring performance is critical to organization’s management,
as it highlights the evolution and achievement of the organization. On the other hand, there is
a positive relationship between employee motivation and organizational effectiveness,
reflected in numerous studies. This research aims to analyze the drivers of employee motivation
to high levels of organizational performance. The literature shows that factors such as
empowerment and recognition increase employee motivation. If the empowerment and
recognition of employees is increased, their motivation to work was also improve, as well as
their accomplishments and the organizational performance. Nevertheless, employee
dissatisfactions caused by boring jobs and pressure from clients, might weaken the
organizational performance. The Purpose of this study is to explore the effect of motivation on
employee’s performance of telecommunication companies in Somalia. The study has the
following objectives; to assess the extent to which financial incentives influences employee
performance. To assess the extent to which training and development influences employee
performance, to determine the effect of employee empowerment on employee performance. The
study was utilized descriptive research design in order to describe the variables of the study.
The target population of this study was 5000 and sample size of 98. The Data was being collected used structured questionnaire as a research instrument. The data was being analyzed
using percentages, frequencies, graphs and regression analysis with the help of Statistical
Package for Social Science (SPSS version 22). Respondents agree on financial incentives
affects employee performance. The respondents agreed that the bonuses and extras added
yearly to my salary make me feel satisfied. The study sought to establish the effects Training
and Development on employee performance of telecommunication companies in Mogadishu
Somalia From the findings respondents agreed in our organization training motivates
employees to be more committed towards organizational goals and also results are consistent
with the findings obtained on training has helped me in improving my overall required skills
for work . The respondent also agreed I believe that my set targets and objective are attained
and identified by the firm through training program in the company. Employee empowerment
effects on employee performance of telecommunication companies. Respondents agreed that I
have total freedom to decide how to accomplish my work. The results and findings indicated
that Human Resource Management should come up with an effective performance
measurement system that rewards hard workers and penalizes ineffective workers. The
researcher recommends that all employees should be motivated to ensure they are
retained and this will improve performance. In this way overall organizational productivity
and effectiveness can be enhanced.