ASSESMENT OF DETERMINANTS OF EFFCTIVE CHANGE IMPLEMENTATION IN THE COUNTY GOVERNMENTS: A CASE OF LAIKIPIA COUNTY
Abstract
Public sectors worldwide are under pressure to increase efficiency while delivering
improved and integrated services. The purpose of the study was to examine the factors
influencing effective change implementation in the county governments a case study of
Laikipia County with aim of making recommendations on effective change
implementation. The study was aimed at establishing how top management support,
communication, technology tools, and government policies affect effective change
implementation. The study employed descriptive research design. A sample of 212
Laikipia County Government employees was selected through stratified random
sampling to participate in the study. Self-administered questionnaires were used to
collect data which was analyzed using SPSS versions 20 and presented in form of
relevant graphs and tables. Most of the respondents agreed with the statement that top
management participates in ensuring successful delivery of services under the new
changes. Results showed that most of the respondents agreed that top management
delegates and monitors duties on ensuring change management to ensure success.
Most of the respondents agreed that government employment policy and regulations
affect effective implementation of change in the County. Transition guidelines on
devolution influences change implementation in Laikipia County Government was
supported by most of the respondents while close to half agreed with presence of
adequate legal framework to support the implementation of change. The County
Governments have a great responsibility of ensuring that top management plays its role
in effective change implementation which is vital. To achieve this, proper and extensive
monitoring activities in change implementation should be provided to ensure its
effectiveness .
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