A STUDY ON THE INFLUENCE OF EMOTIONAL INTELLIGENCE ON COMMUNICATION EFFECTIVENESS AND ANXIETY MANAGEMENT TOWARD ORGANISATIONAL CHANGE

  • Dr. Sarmistha Nandy Techno India University, EM-4, Sector-V, Salt Lake, Kolkata, West Bengal 700091
  • Aswin George Cambrian College, 155 Consumers Rd #102a, Toronto, ON M2J 0A3, Canada
Keywords: anxiety, Emotional intelligence, communication effectiveness, organisational change.

Abstract

Over the last few decades there has been incredible development in Emotional Intelligence research. It has been erudite that since Emotional Intelligence is not only anattribute, Emotional Intelligence is acrucialaspect to be reflected in an organizational arrangement. The correlation between emotional intelligence, communication efficacy plays a vigorous role in the progression and achievement of an organisation set up. Work anxiety will be occurred amongst individuals when they feel extreme burden about imminent and prior incidence. Individuals’ with high level of anxiety,maximum of the time misconstrued or exaggerated the significance of the situation. If the state is not accomplisheddecorously,damagingpenalties may happen. In addition, individual that display emotional intelligence toward diversestuffs can growth their expertise in any work situation. The purpose of the present study is to enhance a different way of looking on organisational change by concentrating on individual’s emotion and behaviour traits.

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Author Biographies

Dr. Sarmistha Nandy, Techno India University, EM-4, Sector-V, Salt Lake, Kolkata, West Bengal 700091

Research Scholar (Department of Humanities and Social Science)

Aswin George, Cambrian College, 155 Consumers Rd #102a, Toronto, ON M2J 0A3, Canada

Cambrian College, 155 Consumers Rd #102a, Toronto, ON M2J 0A3, Canada

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Published
2016-02-29
How to Cite
Nandy, D. S., & George, A. (2016). A STUDY ON THE INFLUENCE OF EMOTIONAL INTELLIGENCE ON COMMUNICATION EFFECTIVENESS AND ANXIETY MANAGEMENT TOWARD ORGANISATIONAL CHANGE. IJRDO - Journal of Business Management, 2(2), 01-11. https://doi.org/10.53555/bm.v2i2.1087