Thomas, Bhebhe, Rumbidzai Mwendera, and Sifile Obert. “TOTAL QUALITY MANAGEMENT AS A STRATEGY FOR ENHANCING COMPETITIVE ADVANTAGE IN THE COURIER SERVICES SECTOR IN HARARE METROPOLITAN PROVINCE.”. IJRDO - Journal of Applied Management Science 5, no. 2 (February 26, 2019): 01-14. Accessed March 29, 2024. https://ijrdo.org/index.php/ams/article/view/2706.