OUTSOURCING AS A STRATEGIC OPTION TO ORGANIZATIONAL EFFECTIVENESS: A STUDY OF SELECTED MICRO-FINANCE BANKS IN SOUTHEAST NIGERIA

  • ISAH ADAMU (Ph.D) Ibrahim Badamosi Babangida University, Minna, Nigeria
  • CHIKWE, GODDEY CHUWUDI Evangel University, Akaeze, Nigeria
  • JOEL AUGUSTUS -DADDIE Ken Saro-Wiwa Polytechnic, Bori, Nigeria
DOI: https://doi.org/10.53555/ams.v3i2.1045
Keywords: : adaptability, IT, HRS, innovativeness, outsourcing, procurement, sustainability

Abstract

this paper focused on outsourcing as a strategic option to organizational effectiveness
with selected micro-finance banks in south-east Nigeria as its study firms. From a population of
578 members of staff from the selected microfinance, purposive sampling was used to select 410
members of staff who were surveyed for the study. In line with the design of this study, the data
collected for this study was analyzed using inferential statistics. The study was guided by three
research objectives and hypotheses which are consistent. Data was gathered using a five point
likert scale questionnaire and the hypotheses were tested using Mann-Whitney Test (U) using the
20.0 version of statistical package for social sciences (SPSS). . It is concluded in this study that
micro-finance banks in south-east Nigeria can leverage on outsourcing to improve their
adaptability, innovativeness and sustainability which are the hallmarks of improved
competitiveness and at the long-run organizational effectiveness. The researchers recommend that
micro-finance banks should focus more on its core duties where it enjoys unique competitive
capabilities (UCC), while outsourcing its non-core functions. It should however, integrate
outsourcing programmes into the corporate strategy of the organization to eliminate waste or
duplications in resource application.

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Author Biographies

ISAH ADAMU (Ph.D), Ibrahim Badamosi Babangida University, Minna, Nigeria

Department of Public Administration
Ibrahim Badamosi Babangida University, Minna, Nigeria

CHIKWE, GODDEY CHUWUDI, Evangel University, Akaeze, Nigeria

Department of Business Management
College of Management Sciences,
Evangel University, Akaeze, Nigeria

JOEL AUGUSTUS -DADDIE, Ken Saro-Wiwa Polytechnic, Bori, Nigeria

Department of Business Administration and Management
Ken Saro-Wiwa Polytechnic, Bori, Nigeria

Published
2017-02-28
How to Cite
(Ph.D), I. A., CHUWUDI, C. G., & -DADDIE, J. A. (2017). OUTSOURCING AS A STRATEGIC OPTION TO ORGANIZATIONAL EFFECTIVENESS: A STUDY OF SELECTED MICRO-FINANCE BANKS IN SOUTHEAST NIGERIA. IJRDO - Journal of Applied Management Science, 3(2), 92-102. https://doi.org/10.53555/ams.v3i2.1045
Issue
Vol. 3 No. 2 (2017): IJRDO - Journal of Applied Management Science
Section
Articles

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